Last updated: October 28, 2024
Revive Battery Shop Sdn Bhd (1324944-D) (collectively and individually referred to as “the company”, “we”, “us” or “our”) operate its websites such as https://www.baterilaju.com/ (collectively or individually referred to as the “Site”) and distributes a mobile platform called Bateri Laju Rider (collectively or individually referred to as the “App”, “Bateri Laju Rider App”). This Privacy Policy explains how we handle Personal Data and comply with the requirements of Malaysia’s Personal Data Protection Act 2010 (“PDPA”).
Information that we collect
Personal Information: E-mail address, Password, Full name, Phone number
Vehicle Information: Vehicle type, Vehicle brand, Vehicle model, Vehicle plate number, Vehicle road tax expiry date, Vehicle insurance expiry date, Vehicle road tax
image, Vehicle plate front image, Vehicle plate back image
Identification Information: ID number, ID card front image, ID card back image,
Driver license image
Bank Information: Bank name, Account holder, and Bank account number
Location Information: Real-time GPS location to determine your current location
and dispatch jobs effectively.
Service Usage Information: Service history, Job assignments, Order details, and any Customer service communications.
The content generated by using Bateri Laju Rider App may be collected for a single purpose — it allows you to access your data from various platforms and devices.
What is your information used for?
We use the information collected for the following purposes:
- To Assign and Dispatch Jobs: Manage job assignments, verify your location to match you with client requests, and track service completion.
- To Communicate with You: Provide job notifications, updates, and support.
- For Payment Processing: Ensure timely and secure payment for services rendered.
- For Compliance and Security: Verify rider eligibility, prevent fraud, and ensure the security of all App users.
To Improve Services: Analyse performance and operational data to enhance efficiency and rider experience.
Sharing of information
We do not sell or rent your information to third parties. We may share your information in the following circumstances:
With Clients: Your contact information (such as first name and phone number) and location (while on duty) may be shared with clients to facilitate the service.
With Service Providers: Third-party vendors who assist in payment processing, GPS services, and app functionality may have access to limited information strictly as necessary to perform services on our behalf.
For Legal Compliance: Information may be disclosed as required by law or in response to a legal request to comply with regulations, resolve disputes, or enforce our agreements.
Data Security
We employ reasonable technical, administrative, and physical measures to protect your information against unauthorised access, use, or disclosure. While we strive to protect all data, please be mindful that no transmission method over the internet or mobile networks is 100% secure.
Your Rights and Choices
You have certain rights and options regarding the handling of your information:
Access and Correction: You can request access to or correction of your personal information through the App or by contacting us.
Deactivate Account: You may request account deactivation at any time by contacting support. However, some information may be retained for legal and business purposes.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting obligations.
Your Consent
By using Bateri Laju Rider App, you consent to our Privacy Policy.
Changes to this Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through App notifications, and the updated version will be effective as of the “Effective Date” shown at the top of this policy. You are deemed to accept and agree to be bound by any changes to the Privacy Policy when you use Bateri Laju Rider App after those changes are posted.
Contact Us
If you have questions or concerns regarding this Privacy Policy or our data handling practices, please contact us:
Bateri Laju Rider Support
Email: info@baterilaju.com
Phone: +6012-949 2866