Double XL Marketing Sdn. Bhd. (1541886X) (collectively and individually referred to as “the company”, “we”, “us” or “our”) distributes a mobile platform called Kiub (collectively or individually referred to as the “App”, “Kiub App”). This Privacy Policy explains how we handle Personal Data and comply with the requirements of Malaysia’s Personal Data Protection Act 2010 (“PDPA”).

Information that we collect

Device and Usage Information

We may collect device-related information such as device type, operating system, IP address, and App usage data to improve functionality and user experience. The content generated by using Kiub App may be collected for a single purpose —  it allows you to access your data from various platforms and devices.

Marketing and Notifications

We may send you updates, and important service-related notifications via push notifications or email. You can manage your notification preferences in the App settings or opt-out by contacting support.

How We Use Your Information

The information we collect is used for the following purposes:

• Provide access to calculation tools, news, events, leaderboards, and learning features
• Maintain account security and access control.
• Improve app performance and user experience.
• Send important updates or event reminders (if applicable).

Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following scenarios:

• Internal Use: Accessible only by Kiub authorized personnel for account management.
• Third-Party Services: Only when necessary (e.g., analytics, push notifications) and with strict confidentiality agreements.
• For Legal Compliance: We may disclose information when required by law, regulation, or legal process.

Data Security

We use reasonable technical, administrative, and physical security measures to protect your information against unauthorised access, use, or disclosure. Please note that, while we work hard to protect all data, no electronic transmission or storage is completely secure.

Your Rights and Choices

You have certain rights and options regarding the handling of your information: 

• Access and Correction: You can request access to or correction of your personal information through the App or by contacting us.
• Deactivate Account: You may request account deactivation at any time by contacting support. However, some information may be retained for legal and business purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting obligations.

Children’s Privacy

The App is not intended for users under the age of 18. We do not knowingly collect personal data from minors without parental consent.

Your Consent

By using Kiub App, you consent to our Privacy Policy.

Changes to this Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through App notifications, and the updated version will be effective as of the “Effective Date” shown at the top of this policy. You are deemed to accept and agree to be bound by any changes to the Privacy Policy when you use Kiub App after those changes are posted.

Contact Us

If you have questions or concerns regarding this Privacy Policy or our data handling practices, please contact us:

Kiub Support
Email: help.thecube@gmail.com