Jom System Sdn Bhd (1515190-T) (“hereinafter referred as “Jom System”, “we”, “our” or “us”) values your privacy and is committed to the protection of your Personal Data. This Personal Data Protection Notice (“Notice”) describes how Jom System Sdn Bhd (1515190-T) (“Jom System”) collects, handles and uses your Personal Data in accordance with the Personal Data Protection Act 2010 of Malaysia.
We collect and maintain Personal Information that you enter or provide on jombms.com, (“Website”) or give us in any other way for the use of our Service. You can choose not to provide certain information, but you may not be able to enjoy all the features of our Website and services provided by us. Personal Information we collect from you helps us to personalise and continually improve your online experience. The Personal Information that we may collect are your name, email, phone number or any other information that might identify you.
CHANGES TO THE POLICY
We reserve the right to change, amend and/or vary may change this Policy by uploading a revised Policy on our Website. The change will apply from the date that we upload the revised Policy. In case there are material changes that may affect your rights and privacy, we will inform you immediately. Your continued use of our Website shall be deemed that you acknowledge the changes of this Policy.
METHODS OF DATA COLLECTION AND SCOPE OF DATA COLLECTED
We obtain personal data primarily directly from the Users of the jomsystem.com Website. Users provide or leave their personal data at various stages of using the Website. The data are collected:
1. When sending us a message via the contact us form – we then receive the name; e-mail address; phone number and possibly other personal data contained in the message.
We do not collect sensitive personal data, i.e. health data, data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, and genetic data. We comply with the principle of collecting and processing only such personal data that are necessary to achieve the purposes for which they will be processed.
DISCLOSURE TO THIRD PARTIES
Access to personal data collected through the jomsystem.com Website is primarily granted to our authorised employees. Jom System does not sell or rent, and does not otherwise share your Personal Data with any third party.
DATA RETENTION PERIOD
Personal data collected via the Website will be processed only for the periods necessary to achieve the purposes for which they were collected. At the end of the retention period, personal data will be deleted or made anonymous.
PROTECTING YOUR PERSONAL INFORMATION
We endeavour to protect your Personal Information by establishing security measures in accordance with the principles of confidentiality, integrity, and availability to prevent loss, unauthorised or unlawful access, destruction, use, alteration, or disclosure including administrative safeguard, technical safeguard, physical safeguard and access controls. In addition, our staffs, employees, business partners and service providers are obliged to maintain the confidentiality of your Personal Information by complying with the data security standards and policies when any of your Personal Information is being used, transmitted, transferred or processed.
RIGHTS AS A DATA SUBJECT
When you provide us with your Personal Information, you have the rights regarding your Personal Information through which you can exercise your rights free of charge, unless the applicable law specified to be otherwise. You may have legal rights with respect to your Personal Information which allow you to exercise any of these rights:
Right to withdraw consent: If you have given consent to us to collect, use or disclose your Personal Information, you have the right to withdraw such consent at any time throughout the period your Personal Information available and under our possession. However, the withdrawal of consent shall not affect the processing of Personal Information you have already given consent to us legally.
Right to access: Subject to applicable grounds for refusal set out in applicable law, you may have the right to access your readily retrievable Personal Information that we hold and to request corrections to your Personal Information to ensure that the Personal Information you provide to us is correct, complete and accurate. Before you exercise this right, we may need evidence to confirm that you are the individual to whom the Personal Information is related to.
Right to rectification: You have the right to rectify your Personal Information to be updated, complete and not misleading. In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the Personal Information, we will make the correction. If we do not make the correction, we will take reasonable steps to note the Personal Information that you requested.
Right to data portability: You have the right to obtain your Personal Information if we organise such Personal Information in automatic machine-readable or usable format and can be processed or disclosed by automatic means; to request us to send or transfer the Personal Information in such format directly to other data controllers if doable by automatic means; and to request to obtain the Personal Information in such format sent or transferred by us directly to other data controllers unless not technically feasible.
Right to objection: You have the right to object to collection, use or disclosure of your Personal Information at any time if such doing is conducted for legitimate interests of us, corporation or individual or for carrying out public tasks, unless such processing is within your reasonable expectation.
Right to be forgotten: You have the right to request us to erase, destroy or anonymize your Personal Information if you believe that the collection, use or disclosure of your Personal Information is against relevant laws; or retention of the Personal Information by us is no longer necessary in connection with related purposes under this Policy; or when you request to withdraw your consent or to object to the processing as earlier described under this clause.
Right to restriction of processing: You have the right to request us to suspend processing your Personal Information during the period where we examine your rectification or objection request; or when it is no longer necessary, and we must erase or destroy your Personal Information pursuant to relevant laws, but you request us to suspend the processing instead.
Right to lodge a complaint: You have the right to complain to competent authorities pursuant to relevant laws in your jurisdiction if you believe that the collection, use or disclosure of your Personal Information is violating or not in compliance with any applicable law regarding Personal Information protection.
If you want to exercise either of the above rights, you can do so by email us at support@jomsystem.com. Your email should provide evidence of who you are and set out the details of your request (e.g. the right that you wish to exercise with us, the detail of your Personal Information, or the correction that you are requesting). We will notify the result of your request without delay upon receipt of your request. If we deny the request, we will inform you of the reason via email.
